Effective date: May 10, 2025
Vilva.ai ("Vilva," "we," "our," or "us") provides an AI-powered knowledge-management platform that helps you create, organize, visualize, and enhance creative ideas and content through interconnected graphs, AI generation, and intelligent agents. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Service, including web applications, mobile apps, APIs, and related services.
By using the Service, you consent to the practices described below. If you do not agree, please do not use the Service. This Privacy Policy may be updated at any time, and your continued use indicates acceptance of updates.
IMPORTANT: The Service involves transmission of your content to third-party AI model providers (OpenAI, Anthropic, Google, Grok, etc.) to generate images, videos, text, and other creative outputs. By using AI features, you acknowledge and consent to this data transmission.
| Category | Examples | Purpose |
|---|---|---|
| Information you provide | Account data (name, email), profile photo, workspace names, nodes, links, files, images, videos, AI generation prompts, chat messages, creative assets | To create and maintain your account, provide core features, generate creative content via AI, and personalize your experience |
| AI Generation Data | Image prompts, video prompts, reference images, uploaded files used as inputs to AI models, generation parameters | Transmitted to third-party AI providers to generate images, videos, and creative content. Retention by AI providers is governed by their privacy policies |
| Automatically collected | Device identifiers, IP address, browser type, referring URLs, crash logs, usage metrics, generation history, cookies, local storage, session tokens | To operate the Service, ensure security, detect abuse, optimize performance, and track AI usage for billing |
| Third‑party sources | OAuth identity providers (Google, GitHub), payment processors (Stripe), AI model providers, analytics services | To authenticate you, process payments, facilitate AI generation, and measure service adoption |
Sensitive data – We do not knowingly collect sensitive personal data (e.g., health, biometric, or children's data) unless you voluntarily include it in content or prompts you provide. If you upload sensitive data, you are responsible for ensuring compliance with applicable laws. Some sensitive data may be transmitted to AI model providers if included in your prompts or files used for generation.
Creative Content & Generated Assets – The Service stores your creative inputs (prompts, reference images, videos, text) and any AI-generated outputs (generated images, videos, enhanced content). These assets are retained in your account for your use, portfolio, and history purposes. You own all generated content and may use it according to your plan's commercial license. Generated images and videos may be temporarily stored by AI providers for quality assurance or abuse prevention (see their privacy policies).
We use the information we collect to:
We process personal data based on: contractual necessity, legitimate interests (e.g., security, product improvement), consent (where required, such as for marketing cookies), and legal obligations.
We do not sell your personal information to third parties for marketing or commercial purposes.
We disclose information only in the following circumstances:
Depending on your location, you may have rights to access, correct, delete, or port your data, object to or restrict processing, and withdraw consent. Submit requests at privacy@vilva.ai. We respond within 30 days.
Vilva uses first‑party and third‑party cookies, local storage, and similar technologies for session management, preferences, analytics, and marketing. You can control cookies through browser settings. Disabling cookies may limit functionality.
Account Data. We retain your account information (name, email, profile data) for as long as your account is active and for a reasonable period afterward to comply with legal obligations and support customer inquiries.
Workspace & Creative Content. Your workspaces, nodes, links, files, prompts, and generated content are retained while your account is active. Upon account deletion, content is marked for deletion and removed from our active systems within 30 days, but may remain in backups for up to 90 days for disaster-recovery purposes.
AI Generation History. Records of your AI generation requests (prompts, parameters, generated content metadata) are retained for billing and usage analytics purposes. The actual generated images and videos are retained in your workspace unless you delete them.
Third-Party Retention. AI model providers may retain your prompts and generated content according to their privacy policies. We recommend reviewing their terms if you have concerns about data retention by those providers.
Logs & Backups. We retain server logs, crash logs, and backup copies for up to 90 days after deletion for security, troubleshooting, and disaster-recovery purposes, unless required by law to retain longer.
We implement industry‑standard administrative, technical, and organizational safeguards, including encryption in transit (TLS 1.2+), encryption at rest, least‑privilege access controls, routine penetration testing, and incident‑response procedures.
We are based in the United States. If you access the Service from outside the U.S., you consent to transferring, storing, and processing your information in the U.S. and other jurisdictions. We rely on Standard Contractual Clauses or equivalent safeguards for cross‑border data transfers where required.
Vilva is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us so we can delete it.
The Service integrates and links to third-party services and APIs not operated by Vilva, including:
Vilva does not control and is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies and terms of service, especially for AI model providers that process your creative inputs and generated content.
Policy Updates. We may update this Privacy Policy at any time to reflect changes in our data handling practices, new features, regulatory requirements, or other factors. We will post the revised policy with an updated "Effective date" on this page. Material changes will be communicated via email or prominent in-app notice.
Flexibility for Operational Changes. As Vilva evolves, we may:
Such operational changes will be communicated when material and legally required, but your continued use of the Service indicates acceptance of how we collect and manage your data.
Your Responsibility. It is your responsibility to review this Privacy Policy periodically. Significant changes will be announced, but you should check the "Effective date" to stay informed.
Questions or concerns? Email privacy@vilva.ai or write to: Vilva, Inc., 1412, W Chase Ave, 403, Chicago, IL 60626, USA.